Its of common knowledge among managers and executives all around the world, that providing your employees with the right combinations of support and benefits on a job well done, will encourage them to perform in a better way. But this thoughts emerge from a problem within organizations, individualism that tends to become into competition. And competition leads to organize and manage a more individual behavior.
In that context, what I have learned troughout the reading, is that if competition inspires workers to do thier best, expectation may complement their performance, and that is where the Pygmalion Effect enters the organizational world, where competition failes to explain poor performances in a contest based organization.
The power of this self-fulfilling prophecy relies on the fact that leaders need to change they attitudes towards subordinates, and start thinking that they are able of their best performance ever. This was proven in the army in mid-eastern countries, where platoon leaders expect the best performance during training of soldiers, and as a result they are one of the best armies aound the world. (Israeli Defense Forces).
On other cases that i was able to read about, the combination of the two forces that usually shape motivation within any form of organization, actually work. Such was the case of Southwest Airlines, a fierce competitor that has accomplished the highest level of performance, by doig and promoting a collective internal orientation. It is a system of benefits and compensation, that provides collective rewards of different kinds, taking away tha individuality, because it relies on group
Note to myself:
As I read the case, and applied it to the topic, I kept thinking on the posible ussage of a theory that has proven to be so effective in massive corporations, the idea of helping one another, to share ideas, and to build a strong, unified work force has multiple benefits in any level, size or idea. If you are able to convince yourself that things are the best way they can be, what is the obstacle thats stands in the way of getting it, if you already feel your there.
But driving my speech away from sentimentalism, and romatic thought, when we think in efficiency applied to the theory, it shows that it can work whitin a framework of productivity enhancement and success motivation.
Its not all about competing, or projecting, its about combining the best set according to the studied and well described behavior of workers, employees or people. It requires a profund knowledge of your company, its assets and its weaknesses. Its about you!!!